Crowne Plaza Cleveland at Playhouse Square by IHG
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客人怎麼說
Their rooms are exceptional. Comfortable beds, very clean and well kept but the room I had kept seeping water around the base of the bathtub. They would just come wipe it up- which I did that the first day or two.
Tyrone
2025年7月
The location in downtown Cleveland which offers beautiful views at night is what I liked about the place. However I wish I had a room at a higher floor so I could appreciate the downtown Cleveland skyline. The rooms were reasonably priced for a family of 4 adults and it had a coffee maker which is fantastic. No making a trip to the Starbucks downstairs when I can get hot coffee in my room right after I wake up. The front office staff - especially Crystal who I will remember were helpful.
Rajesh
2025年6月
First time visiting Cleveland for a concert. We arrived 2 hours before check-in so we could valet the vehicles and explore a bit, and grab a bite to eat. We were able to go straight to our room and get situated before exploring Playhouse Square. There's way too much to do in a single day, so we elected to walk to the Rock and Roll Hall of Fame, which took MAYBE 15 minutes. The place is surrounded by all kinds of little dive bars, restaurants, shops, theaters, and attractions. Not to be beforgetten that the staff here is top-notch. You might even be able to talk a few of them into a freindly game or two on the lobby tic-tac-toe board. It was just an awesome experience, and if we come back this way, we know where to stay.
Shortt
2025年4月
The location is excellent for theater goers. The desk clerks were extremely attentive, polite and very helpful. Valet service was a plus.
Celeste
2025年3月
The property was in the heart of Cleveland, which made it very convenient to do the traveling we had to do. Also, everything was very neat and clean, and the staff was amazing. We also enjoyed the restaurant associated with the hotel and the manager and staff there also went out of their way to make it a great experience. They went above and beyond to help us in our needs while we stayed there. I would definitely recommend this hotel to all my friends and will definitely be going back.
Brenda
2025年4月
The soap that this hotel provides is very impressive! I’m surprised to see the brand Apotheke from my home city here. I love their products and it’s so nice that this hotel provides them. Also the room is very spacious and clean. Elevator is fast and the lobby looks nice. Check in process is very fast and smooth. The room has large window and good exposure of sunlight.
Dongyang
2024年11月
The staff are top notch in their readiness to help and their knowledge and friendliness. The facilities are clean and well maintained. The restaurant has an interesting variety of dishes that are served in a pleasant environment and in-room service. I stay here whenever I go to Cleveland and have never been disappointed.
Karyl
2025年8月
The staff behind the check-in desk were awesome and check-in and out went smoothly! The valet service was great! The restaurant staff during the morning shifts were exceptional!!! So very friendly and attention to service and making us feel welcome was a priority! Food was great!
Taylor
2024年9月
Spacious, comfortable room. Tasty food and drinks in the bar/restaurant. Service was excellent, with all staff going out of their way to make it an enjoyable dining experience.
Matt
2024年8月
Appreciated the valet service, albeit a little expensive. The location was wonderful, and having the restaurant, Yours Truly next door was a plus. Shout out to Erick and Mickey who were awesome and so helpful during our stay. Very personable and friendly. The room was nice and clean. 4th floor housekeeping staff were friendly and responsive. They kept our room nice and neat. It was so nice to return to our room after the baseball games to a made bed, fresh towels and clean room.
Roskop
2024年9月
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+1 (888) 385-8465