Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel
What Guests Say
We had a corner room that was advertised as the lake view room. It wasn't it was of the building across from us. But that's ok. The room was very nice. We loved that we could go down to the bar and bring drinks back to the room or on the terrace. The bartender was amazing and so sweet. She made a great espresso martini. Keep in mind the Parking garage is a public garage a block behind the hotel and its an extra +20 to park and then a valet fee if you chose that option.
Michaela
August 2023
The staff is exceptional!
Sarah
July 2023
My husband and I was in town for a concert and the location was perfect. We were able to walk to and from our venue. Friendly male staff. Spacious room. Refrigerator. Nice view from window. Full service hotel. Valet staff was professional. Nice size terrace. The bed was comfortable!
Ashia
August 2023
The bed was comfortable as well as the pillows. There were two showers so my husband and I could get ready at the same time. The room was clean. The breakfast menu had many options as most hotels (eggs, bacon sausage, fruit, yogurt, oat meal and coffee or juice) and everything tasted good
Thalia
February 2023
I appreciated the location and the friendliness of the staff. I had forgotten my i.d. after changing purses before left, and they took a different I.D. without hesitation and then I left my CC inserted at the desk and when I called to ask about it they were already sending Mr. Alex the concierge to my room with my card and although I didn't interact with Mr. Alex much more than that, I definitely felt like if I needed anything he would be the man to go to.
Starr
February 2023
Robert
October 2022
The location was great for dinner and relaxation after work. The many restaurants within walking distance allowed our group to meet, eat and regroup for the next day's work.
Demetra
July 2023
The staff was very friendly and helpful. The moment you walked into the hotel you are greeted with a smile and a good morning/afternoon/evening. They often asked how your visit is going to their city. Every time we had a question they were quick with answers, gave great recommendations to restaurants in the area and helpful with directions. They will also help with luggage to and from your room. Everything we needed was within walking distance, so we valet parked the car at the hotel and walked everywhere. There are scooters and bikes to rent throughout the city if you wanted to be adventurous. Cute little shops to walk to with reasonable prices. We walked about 5 or so minutes to Rocket Mortgage Fieldhouse. The Rock and Roll Hall of Fame is a short distance from this hotel, you could walk to it but I recommend rent a bike/scooter. The room was nice and clean as expected. The pool was clean, warm and fun. We did not get a chance to try the food from the restaurant in the hotel due being closed for a private wedding party that evening and we left before the breakfast buffet opened the next morning. We did look into the restaurant and it looked clean and inviting. My cousin and I had a great time in Cleveland and hope to go back, we would stay here again.
Kimberly
May 2022
The room and the location were perfect. The staff went above and beyond. We will never go elsewhere. This stay was so memorable. My little girl will remember this for her lifetime. I cannot say enough of how perfect this stay was. Thank you so very much.
Stacey
November 2022
The location was incredible, just what we were looking for. We came to see the play Beetlejuice and we wanted everything to be within walking distance and it was. Not only was the theatre only about a block away, there were also many restaurants within walking distance also.
Monica
February 2023
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